First place in problem-solving competence
Oliver Schrott Kommunikation is at the top in terms of “problem-solving competence” among the communication consultancies. OSK is also one of the “top consultants” in terms of overall satisfaction, implementation orientation and price-performance ratio. This is the result of the study “Germany’s Best Consultants 2018”, a B2B customer survey initiated by the daily newspaper “Die Welt” and the analysis institute ServiceValue, in which only decision-makers, buyers and users of consulting services from various business sectors were surveyed.
In seven consulting categories, including “communications consulting”, 1,927 company representatives evaluated a total of 131 consulting firms on the basis of six performance and service features as well as with regard to overall satisfaction and willingness to recommend. For the study, 100 consulting firms were evaluated and ranked on the basis of a sufficiently large sample. The rankings refer to “overall satisfaction” and to three selected, in practice very important service and performance characteristics: “problem-solving competence”, “implementation orientation” and “price-performance ratio”. The first-place winner in a ranking receives the “Best Consultant” award. Companies with above-average ratings receive the “Top Consultant” award.
The detailed overview can be found on page of ServiceValue.